For pharmacy groups & multiples

Standardise consultation capacity across every site

One platform, one standard, every branch.

Give each site the clinical capacity to deliver Pharmacy First and private services, configured centrally, reported across the group, and governed to one standard. Your Responsible Pharmacist stays on the premises at every site.

Two pharmacy team members checking a video connection with a pharmacist on the consultation terminal
Hardware configuration may vary.

The group problem

Capacity that varies site by site is hard to run and harder to report.

Single-handed days, uneven locum cover and inconsistent workflows mean some sites turn patients away while others don’t. A group needs the same standard everywhere, not a different setup per branch.

One standard across every site

Services, clinical pathways, recording policy and billing are set per site from one place, so you get the same standard everywhere without an IT project at each branch.

Central user and access management

Centrally managed individual accounts, role-based permissions and multi-factor authentication support. Agree authentication and single sign-on requirements for your estate.

Group-level reporting and audit

Cross-site reporting on consultation volumes and outcomes, with an append-only, hash-chained audit trail for recorded clinical and administrative activity.

Central clinical governance

A consistent convert-to-face-to-face protocol, pathway suitability matrix and incident process your clinical-governance lead can hold across the group.

Oversight

The reporting and audit a group operator needs.

An append-only, hash-chained audit trail records clinical and administrative activity, alongside group-level consultation reporting. Review the audit scope and reporting permissions for your estate.

  • Cross-site consultation and outcome reporting
  • Central access control, MFA and single sign-on
  • One clinical-governance standard across sites
sha 7f3a… sha 91c8… sha b2e0… UK

Your Responsible Pharmacist stays on the premises at every site. Remote Pharmacist adds consultation capacity; it never replaces your RP and never supervises dispensing remotely.

Rollout

Prove it on a few sites, then standardise.

  1. 01

    Scope

    We map the model to your estate, services and existing consultation rooms.

  2. 02

    Pilot

    Assess the service on a small number of sites, with the scope, equipment, support and commercial terms agreed in advance.

  3. 03

    Standardise

    Roll the same configuration out, site by site, with group reporting from day one.

Agree the model service by service. Premises, employer and contractor arrangements matter. A shared Pharmacy First hub remains subject to confirmation; NMS has explicit off-site employment and group conditions. Software configuration does not authorise cross-site provision. See the delivery rules and NMS conditions.

Use the pilot evaluation plan and clinical-service measures to assess a limited rollout, alongside clinical-safety and information-governance evidence.

Map the model to your estate

A 20-minute group walkthrough covers per-site configuration, reporting and governance against your own sites.